Record to add (same for all companies)
| Type | CNAME |
|---|---|
| Name (hostname) | global * The subdomain portion specified in the dashboard. For "global.example.co.jp", this is global |
| Value (target / content) | publish.sotomuke.com * On screens that require a trailing period publish.sotomuke.com. |
| TTL | Auto, or 300–3600 |
After adding the record, click "Check settings" in the dashboard to view DNS propagation and certificate issuance status. The site usually goes live within a few minutes, and at most within about an hour.
Steps
- Log in to the Xserver server panel and open "Domain" → "DNS record settings".
- Click "Select" for the domain in question and open the "Add DNS record" tab.
- For the host name, enter
globalfor the subdomain,CNAMEfor the type, andpublish.sotomuke.comleave the priority field blank, and click "Proceed to confirmation" → "Add". - Click "Check settings" on the Sotomuke dashboard.
If you have only an Xserver Domain contract and your server is hosted elsewhere, add the same record from "Domain" → "DNS record settings" in your Xserver account.
Common pitfalls
- Entering the full "global.example.co.jp" as the name. Most control panels fill in the domain part automatically, so
globalalone is sufficient. If the saved record looks like "global.example.co.jp.example.co.jp", this is the cause. - Confusing it with an A record. The type must always be CNAME. Do not enter an IP address.
- Touching existing records. You only need to add a record; there is no need to change or delete existing ones. Your Japanese site will not be affected.
- Changes take time to take effect. Usually it takes a few minutes, but with a long TTL or depending on the registrar, it can take up to about an hour. You can check the current status with the "Check settings" button.